At Fuji Electric, after delivering equipment and other products to our customers, we support those customers in “operational safety”, “reduction of the overall maintenance costs”, and “improvement of the productivity” of their equipment by providing a range of maintenance services throughout the equipment lifecycle. These services include “operational support”, “preventive maintenance”, “improvement proposals”, and “renewal plans”.
To maximize customer satisfaction, we have established an infrastructure that enables us to provide lifecycle services, which include nationwide service centers, call centers in Japan and overseas that are open 24-hours-a-day, 365-days-a-year, and logistics systems.